If you’d like to return or exchange an item, please contact Customer Care within 45 days of receiving your parcel (e-mail us at email@example.com or call/WhatsApp us at +91-7300300100). We will respond within 24 hours of receiving your request. Return or exchange requests placed after 7 days of receiving your order will not be eligible for a return or exchange. Merchandise bought on sale cannot be returned or exchanged.
We ship across India. COD facility is also available on most Pincodes.We charge a non-refundable, flat shipping fee of INR 199 on all orders.Our standard delivery time is 7-9 working days from order confirmation. If you need further assistance, email us at @tistabene.com or call/WhatsApp us at +91-7300300100.
Q1. Can I return and exchange the products I brought on sale?
Ans. You can return and exchange every product you brought, but you can only exchange the products received in free.
Q2. Is COD available in my region?
Ans. Yes, the COD service is available in your region. Luxehome delivers at every location within 5-7 working days.
Q3. Can contact consumer services when needed?
Ans. We are available for you, you can always trust Tistabene for any help and our team would love to provide you with help and services. You can email us at firstname.lastname@example.org or you can contact us at +91-7300300100.