1. We ship across India. 

2. We charge a non-refundable, flat shipping fee of INR 199 on all orders below 2999.

3. Our standard delivery time is 7-9 working days from order confirmation.

4. Furniture orders are shipped within 10-12 days from order confirmation.

5. We ship orders through multiple facilities – your order maybe split into multiple shipments based on product availability and to reduce shipping time.

6.The courier partner delivering your order cannot process an exchange or accept returns. All returns and exchanges need to be routed through Customer Care.

7. On placing your order, you will receive a confirmation e-mail and sms. Once your order has been prepared for dispatch, you will receive details of the courier partner and tracking details of your parcel. You can also check the status of your order under My Account. If you need further assistance, email us at care@tistabene.com or call/WhatsApp us at +91-7300300100.